Entrepreneurship by Business Watch Team Ajua Acquires Rate My Service, Kenyan Customer And Employee Experience Platform Ajua, Africa’s leading Customer Experience (CX) platform, today announced the strategic acquisition of Rate My Service… August 14, 2025
Opinion by Business Watch Team Rethinking Customer Experience In Africa’s Digital Economy Across Africa’s digital economy, we are witnessing a fundamental shift in how brands approach customer experience… August 12, 2025
Entrepreneurship by Business Watch Team Ajua Africa Poaches Claire Munene From Telkom, Makes Her Chief Experience Officer Ajua, Africa’s leading customer experience (CX) intelligence platform, today announced the appointment of Claire Munene as its new Chief… April 10, 2025
Entrepreneurship by Business Watch Team You Cannot Afford To Ignore Tour Customers’ Feedback Customer feedback has and will always be a far more than a post-transaction formality—it is a… February 6, 2025