Ajua, Africa’s leading customer experience (CX) intelligence platform, today announced the appointment of Claire Munene as its new Chief Experience Officer (CXO). A trailblazer in CX innovation, Claire rejoins Ajua from Telkom Kenya, …
Tag:
Customer Service
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Customer feedback has and will always be a far more than a post-transaction formality—it is a strategic asset that, when harnessed effectively, drives innovation, deepens customer loyalty, and secures competitive …