London-Based Magazine Rate Bolt As The Best In East Africa

by Business Watch Team

Bolt has been awarded the “Best Ride-Hailing Platform, East Africa 2024” by Global Brands Magazine in terms of commitment to excellence,  innovation, and customer satisfaction in providing seamless transportation solutions across the region.

Global Brands Magazine (GBM), based in London, is one of the largest brand publishing companies in the world and is renowned for its rigorous evaluation process and unbiased assessment of industry leaders.

Each year, GBM develops a series of awards for companies that have stood out among the industry leaders, demonstrating exceptional service and unique vision.

GBM bestowed this accolade to Bolt in acknowledgment of its service quality, technological advancement, and impactful contributions to the transportation sector in East Africa.

Read Also: Bolt Now Allows Riders To Cancel Offline Trips For Enhanced Safety

The Awards were established to honor excellence in performance across industries. Following rigorous research and evaluation of award nominees, an external research team was constituted to evaluate the nominees. Bolt was selected for demonstrating unique service delivery towards the evolving transportation sector. This year marks 12 years since the Global Brands Awards were established.

Linda Ndungu, Country Manager, Bolt said: “We are delighted and honored to have been awarded the ‘Best Ride-Hailing Platform, East Africa 2024’ award from Global Brands Magazine. This recognition is a testament to our ongoing dedication to delivering safe, reliable, and convenient mobility solutions in Kenya and across the region. At Bolt, we prioritize enhancing the overall customer experience, and this award underscores our commitment to achieving that through continuous technological innovation. We’re immensely grateful for this honor and remain steadfast in our mission to redefine mobility in East Africa.”

With a mission to make cities for people and not cars through innovation and technology, Bolt has consistently enhanced its service quality, reliability, and safety in the region. Through strategic partnerships, user-centric design, and a relentless focus on customer satisfaction, the company has cemented its position as the preferred choice for millions of commuters in Kenya and the East African region.

This recognition from Global Brands Magazine reaffirms Bolt’s position as the leading ride-hailing platform in the region and further motivates the team to remain dedicated to empowering communities, fostering economic opportunities, and delivering exceptional mobility solutions to its customers.

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