How Jubilee Health Is Easing Healthcare Worries For Kenyans Abroad

“It’s midnight in Toronto. Your phone rings, it’s home. Mum is sick, and the hospital needs a deposit before they can admit her. You scramble to send money, hoping it reaches in time. For thousands of Kenyans abroad, this moment is all too familiar.”

For thousands of Kenyans living and working abroad, this moment is all too familiar. Supporting loved ones back home goes beyond school fees and rent; it means being ready when illness strikes. But distance often makes it harder to respond quickly, and a single hospital bill can disrupt months of careful financial planning.

Kenya’s diaspora sends over KSh 663 billion annually, with healthcare among the top reasons for remittances. Yet fewer than 15% have structured health cover for their families back home. That gap leaves many reacting to emergencies instead of preventing them.

Jubilee Health Insurance’s Diaspora Health Insurance Plans are designed to give Kenyans abroad a reliable, comprehensive, and affordable way to secure care for their loved ones in Kenya.

From the United States and the United Kingdom to the Middle East, Europe, and beyond, families can access quality medical care from routine check-ups to life-saving treatment without delays or prohibitive costs.

Comprehensive Cover from Anywhere in the World

Jubilee’s Diaspora Health Insurance plans go beyond emergencies, covering:

Inpatient and Outpatient Care – Immediate access to hospitals for everything from surgery to same-day consultations.
Specialist Consultations – Cardiology, oncology, pediatrics, and more, without the long referral waits.
Maternity Services – Smooth, stress-free care during pregnancy and delivery.
Pharmacy Benefits – Medication available without out-of-pocket strain.

Why it matters: Whether it’s your father’s routine diabetes check, your sister’s delivery, or an emergency operation, your family receives care immediately, without you rushing to send funds from abroad.

According to Jubilee Health Insurance, the plans are built around four core benefits that have quickly won over many diaspora clients:

Peace of Mind – Families in Kenya are covered for both emergencies and everyday healthcare needs, reducing the anxiety of “what if” scenarios.
24/7 Support – A dedicated customer care team is always on call to assist with queries, claims, and emergencies.
Flexible Payment Options – Clients can pay premiums seamlessly via M-Pesa or bank transfer.
Track Usage Remotely – A soon-to-launch feature will allow customers abroad to view claim history and coverage usage online, keeping them informed in real time through the maisha fiti

Tailored Plans for Every Family Situation

Jubilee offers multiple health insurance options to match the diverse needs of Kenyan families:

J-CARE – A fully comprehensive package covering inpatient, outpatient, maternity, optical, and dental needs.
J-CARE JOHARI – A more affordable plan offering essential health benefits for individuals and families.
J-JUNIOR – A dedicated health cover for children from birth to 18 years, ensuring young ones receive proper care at every stage of development.
J-SENIOR – A specialized plan designed for parents and older family members aged 60 years and above, providing crucial coverage in later years.

For diaspora clients, these options mean they can choose a plan that reflects both their family’s health needs and their budget.

Making Healthcare a Priority, Not an Emergency

For years, many Kenyans abroad have responded to emergencies by sending lump sums home—well-intentioned, but often too late to avoid delays in care. Jubilee’s Diaspora Health Plans shift the model to proactive protection, ensuring families receive treatment the moment they need it.

“We understand the sacrifices the diaspora community makes for their families. These plans are about giving them the assurance that their loved ones are not only cared for, but cared for well,” said Monica Chege, Head of Marketing, in a statement.

By combining flexible payment options, wide-ranging coverage, and customer-focused service, Jubilee Health Insurance is positioning itself as a trusted partner for Kenyans abroad. For many in the diaspora, this could be the difference between reactive support during a medical crisis and proactive protection that keeps families healthy year-round.

Healthcare costs in Kenya are rising, and illnesses don’t wait for the right time. A structured plan means your family gets timely, quality care without depleting your savings or disrupting your financial goals abroad.

Every day without cover is a risk. Protect your loved ones now. Visit www.jubileeinsurance.com or call 0709 949 000 to explore a plan that fits your family’s needs.