UBA Bank Kenya has set history as the first and the only bank in Kenya with Braille Account Opening Forms to empower visually impaired Kenyans with inclusive financial services.
Braille is a system of raised dots that visually impaired people can read with their fingertips. The system allows them to access written information, and this is widely used in books, signs, and other forms of communication.
“UBA is committed to excellence and creating a legacy in our communities. Over time, we have contributed to empowering communities, equipping less privileged and ensuring that those who are lacking find succor,” said UBA in a statement during the launch.
Many visually impaired people within and without Kenya possess remarkable adaptability and develop an exceptional sense of hearing, touch, and spatial awareness to compensate for their lack of vision. This ability is referred to as Heightened Senses.
United Bank for Africa is one of the largest employers in the financial sector on the African continent, with 35,000 employees group-wide and serving over 35 million customers globally.
Operating in 20 African countries and the United Kingdom, the United States of America, France, and the United Arab Emirates, UBA provides retail, commercial, and institutional banking services, leading financial inclusion and implementing cutting-edge technology.
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“As we promise to always keep our customers first, we have created the Braille Account Opening Form to create inclusion for the physically challenged persons, the first of its kind in the industry… This is tailored towards empowering our people with inclusive financial services,” said the lender.
“Living with Visual Impairment, we have always been at the mercy of the reader or guide when we want to access services like open accounts for ourselves, but this account opening form has come to solve the problem of access which has previously been a huge limiting factor for people like me who are visually impaired,” said Mr. Henry Wanyoike, a Paralympic long-distance runner living with visual impairment.
“We are proud to pioneer the introduction of Braille Account Opening Forms in Kenya. Our commitment to accessibility and inclusivity is at the forefront of our operations. This initiative reflects our determination to provide banking services that cater to the diverse needs of our customers,” said Chike Isiuwe, MD/CEO of UBA Kenya Bank.